Privacy Policy

1. Introduction

Interactive Careers ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our career simulation platform at interactivecareers.io.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (GDPR).

2. Data Controller

Interactive Careers is the data controller for your personal data. You can contact us at:

3. Information We Collect

Personal Information You Provide

• Account information: Email address, password (encrypted)
• Profile information: Name (if provided)
• Subscription information: Billing details, subscription plan
• Communication data: Messages you send to our support team

Information Collected Automatically

• Simulation progress and completion data
• Usage analytics: Pages visited, features used, time spent
• Technical data: IP address, browser type, device information
• Cookies and similar tracking technologies

4. How We Use Your Information

We process your personal data for the following purposes:

Service Provision (Contract Performance)

• Creating and managing your account
• Providing access to career simulations
• Tracking your progress and achievements
• Processing payments and managing subscriptions

Communication (Legitimate Interest)

• Sending account verification emails
• Providing customer support
• Sending important service updates
• Trial reminders and subscription notifications

Service Improvement (Legitimate Interest)

• Analyzing usage patterns to improve our platform
• Developing new features and content
• Ensuring platform security and preventing fraud

5. Legal Basis for Processing

• Contract Performance: To provide our services and fulfill our contractual obligations
• Legitimate Interest: For service improvement, security, and communication
• Legal Obligation: For tax, accounting, and regulatory compliance
• Consent: For marketing communications (where applicable)

6. Data Sharing and Disclosure

We share your information only in the following circumstances:

Service Providers

• Neon: Database hosting (PostgreSQL)
• Stripe: Payment processing and subscription management
• Resend: Transactional email delivery
• Vercel: Website hosting and performance

All service providers are bound by data processing agreements and are required to protect your data in accordance with GDPR standards.

Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request.

7. Data Retention

We retain your personal data for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

Specifically, we retain account data for 3 years after account closure, and usage analytics for 2 years for service improvement purposes.

8. Your Rights Under GDPR

To exercise any of these rights, contact us at info@interactivecareers.io. We will respond within 30 days.

9. Cookies and Tracking

We use essential cookies for authentication and session management. These cookies are necessary for the platform to function properly.

We do not use third-party tracking cookies or advertising cookies. Any analytics are processed in a privacy-compliant manner.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

• Encryption of data in transit and at rest
• Secure authentication systems
• Regular security assessments
• Limited access to personal data on a need-to-know basis
• Secure data centers with our trusted providers

11. International Data Transfers

Our service providers may process data outside the UK/EU. Where this occurs, we ensure adequate protection through:

• EU Commission adequacy decisions
• Standard Contractual Clauses (SCCs)
• Provider certification programs (e.g., Privacy Shield successors)

12. Children's Privacy

Our service is not intended for children under 16. We do not knowingly collect personal data from children under 16. If you believe we have collected data from a child under 16, please contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of the service constitutes acceptance of the updated policy.

14. Contact Information